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Footstools

Frequently asked questions

Q: Can I send you my own fabric to make covers?

A. Yes of course, please contact us for a quote.

Q. Can i have discount if I buy more than one cover?

A. We try to keep our prices as competitive as possible and our prices represent good value for money. We may on occasion offer small discounts on multiple purchase but these usually apply only to our more expensive covers. We will from time to time post voucher codes offering various incentives so keep checking the site.

Q. How long will my order take?

A. We aim to have orders completed and ready for dispatch within 28 - 31 working days, however at busy times such as Christmas they may take slightly longer. If you need your cover within a shorter time, please ask us before placing your order and we will be happy to confirm if we can accomodate you.

Q. Do your covers have velcro and zip fastenings the same as the Ikea covers.

A. All our covers are fitted with velcro or zips where necessary, they may vary from Ikeas.

Q. Do your covers fit properly?

A. All our covers are made using custom made patterns and are all fitted to the relevant sofa/chair type prior to dispatch to ensure correct fitting.

Q. Can I return an item if I change my mind.

A. Yes of course, we abide by UK distance trading regulations. Please see our Terms and conditions page for further details, however there is a 30% cancellation fee to partially cover the cost of the fabrics purchased on your behalf. This does not apply to sale, clearance, one off covers or special order fabric covers. Sale, clearance, one off covers and special order fabric covers are non refundable. We may offer credit notes or exchange at our discretion.

Q. Can I pay by cheque?

A. Yes of course, we also accept bank transfers if you prefer.

If you have any further questions, please do not hesitate to email us or call us.

 

Cotton Basic Covers
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Faux Leather
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